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Build your customer relationship with our industry-leading CRM system

TT Retail CRM

CRM stands for Customer Relationship Management. It is a tool to track and manage the customer’s engagement for your next sales strategy or development. This software reinforces the relationship between your brand and customers by ensuring the member interaction and shopping experience are smooth and efficient. CRM is a system specific to information on customer data and help you to forecast sales trend by members’ purchase history, purchasing behaviour patterns, et cetera.  

TT Retail CRM can help you to stores, manages and organises:

Contact information

Membership status

Purchase history

Order Status

Other information of end customers

Customer loyalty program:

Our CRM system enables your business to records reward points awarded to members and categorise members under tiered loyalty or VIP programs

Strategies and promotions

Analyse end customers’ preferences based on their consumption patterns and distribute electronic coupons through electronic means to stimulate repeat purchases.

Market your product effectively

Create a sales campaign with our CRM analysis tools to keep your members engaged and effectively grow your business profits.

Enhance internal collaboration across your company

Stored information is shared across internal networks for easy access between different teams and preventing duplication of campaigns or promotions.

Our CRM solutions are not only available for our existing clients. It can be purchased separately with our core POS back-end system and the CRM module can be integrated with both our software or any ERP/SAP currently in use. Please contact our team for further information or consultancy.

Enhance internal collaboration across your company

Stored information is shared across internal networks for easy access between different teams and preventing duplication of campaigns or promotions.

Our CRM solutions are not only available for our existing clients. It can be purchased separately with our core POS back-end system and the CRM module can be integrated with both our software or any ERP/SAP currently in use. Please contact our team for further information or consultancy.